Cheddar Gorge

Really wanted to love this room, the build it's self was good. Some puzzles were very vague with no guidance. One of the locks didn't work so the host had to come in to break it. The radios used for the clue system were very annoying. We could hear the host constantly having a conversation with the next escapees then was completely ignoring us, chatting away when we needed help, so that wasted like 10 minutes trying to get his attention. We nearly walked out for the first time ever.  

After following the email of arriving 15 minutes early, it got to 10 minutes after out start time and still no sign of anyone. I rang the number and someone answered and seemed shocked we were there even though we booked well I'm advance and he said 'yep, can see your booking' Some one finally appeared, no apologies for them being late or making us wait 30 minutes for no reason. This mixed with poor hosting on both rooms, make these the worst experiences in escape rooms we've had. Small 30 minute Room. Room was ok but alot of Red herrings and puzzles didn't really flow. The main door wouldn't close and kept opening fully, so could hear and see outside people in the Cinema which ruined the immersive feel.