This was my first time playing a multiplayer online escape room though others in my team had played in online rooms before and were extremely positive about the experience.
It was a simple narrative, but touches like the intro/outro AI-generated video clips were well produced and added to the immersion. The puzzles formed a linear change but were pitched to just the right level for a team of this size - good use of multiple simultaneous references to encouage team communication. Nothing was too difficult, but difficult enough that it added a level of tension to get clear within the available timespan.
Interesting variety of puzzles which made each encounter fresh, and as a first-time online player, laid out in such a way that we were never stuck with the mechanics or interface. I think that it's the puzzle design that really stands out for me and why I'll come back for more.
Honestly, it was an excellent introduction to the genre and I can't fault the experience - you do need to play on a reasonably-sized screen, not one for phones/tablets. It probably deserves 5 stars ...
Last thing - we completed in 1hr 14m, but were aiming to be out in 60 minutes, so that might technically be a 'fail', but that's not what I'll be telling my friends!