Escape Newcastle: First Contact

This is by far the worst escape room I have ever done. The set design is pretty tragic, if you put me in there and asked me to guess the theme of the room I would have absolutely no clue whatsoever. The puzzles themselves were illogical and badly written with little structure (one of the puzzles actually required you to just tumble through the last number on the lock and guess every number until the lock opened which is horrific and lazy puzzle design). Apologies for the slight spoiler but truly, don't waste your money on this game.

We were also incredibly frustrated with how our game was run. Our GM was friendly enough upon arrival but when asking for clues, instead of giving us a hint and letting us work things out for ourselves, they just explained the whole entire puzzle to us step by step? They had no idea where we were at in the game as they (by their own admission) were not watching us on the cameras or listening to us on the microphones. We told the GM before the game that we had done many rooms before and therefore small hints would have sufficed, so this was particularly frustrating. Every time we asked for a clue, we also had to spend a few minutes explaining where we were up to due to the fact our game was not being monitored. Obviously not great in a timed challenge. After reading some of the TripAdvisor reviews, it appears this has also happened to other teams, as well as GMs running multiple games at once which probably explains the lack of attention given.

Absolutely horrendous, I would honestly not play a room here again unless you paid me. It was two and a half years ago and I still remember it like it was yesterday because of how bad it was.